How we ensure quality and keep our services affordable
At Global English Editing, we aim to provide high-quality editing and proofreading services at fair, transparent rates. We do this by combining experienced professional editors, careful editor selection, clear service standards, and an efficient online operating model.
Our approach is designed to give clients confidence in both the quality of our work and the value of our service.
How we ensure quality
1. We work with professional editors who are subject-matter experts
All editors at Global English Editing must meet clear requirements relating to their academic background, professional experience, and editing ability. We work with qualified editors who have substantial experience in their fields, so your document is handled by someone who understands both the language and the subject matter.
2. We allocate each document to the most suitable editor
Each job is assigned to the editor best suited to the subject matter, document type, and level of editing required. To do this properly, we take the time to understand the context of your work before allocating an editor.
Unlike many editing companies, our process is not fully automated. We are available to discuss your requirements before payment is made and before an editor is assigned.
3. We follow clear and transparent editing guidelines
We have developed specific guidelines for each category of editing and proofreading we offer. These standards help ensure consistency, clarity, and transparency across our services. They are also published on our individual service pages so clients know what to expect before they place an order.
4. We actively seek client feedback
Communication is a priority throughout the editing process and after delivery. Client feedback helps us monitor satisfaction, maintain standards, and continue improving our service over time.
Three key features of Global English Editing:
Professional editors
Quality editing and proofreading require quality editors. Therefore, we adopt a fastidious approach to recruitment and only employ leading professional editors who specialize in academic, book or business writing.
Exclusively online operation
Global English Editing is an exclusively online business, with our editors and operations team working remotely. We place enormous emphasis on digital connectivity to work together seamlessly and most importantly be accessible to clients anywhere in the world.
Minimizing costs
As an online business with no office space, we avoid many associated overheads. However, an exclusively online business should strive to reduce its costs even further.
Instead of costly marketing campaigns, perhaps the most effective way we receive new business is the free and timeless method of keeping clients happy, which has resulted in repeat work and plenty of referrals.
Why our rates remain competitive
High-quality editing does not have to come with unnecessary overhead. Because Global English Editing operates online, we are able to work efficiently, stay accessible to clients around the world, and keep our costs lower than a traditional office-based business.
We combine this efficient operating model with a strong team of professional editors and a focus on long-term client relationships. Much of our new business comes through repeat clients and referrals, which allows us to invest in service quality rather than costly marketing campaigns.
The result is a service built around both quality and value: expert editing, clear processes, and fair pricing.
If you are not satisfied
Our quality-control process is designed to deliver consistently strong results, but we also recognize that no system is perfect. We welcome all feedback, including critical feedback, because it helps us improve.
If you feel that the service you received did not meet the standard we aim to provide, we are happy to review the work and, where appropriate, re-edit it free of charge.