People who have mastered the art of being assertive without offending people usually display these behaviors

Mia Zhang by Mia Zhang | February 13, 2024, 9:36 am

You know how sometimes people mix up being assertive with being aggressive? It happens a lot in our society. So, what ends up occurring is that folks feel pressured to back down from expressing their needs or opinions because they’re afraid of coming off as rude or offending someone.

But guess what? In this article, I’m going to give you 5 strategies to nail the whole assertiveness thing without stepping on anyone’s toes.

Ready? Let’s dive in. 

1) Understanding the difference between “being assertive” and “being aggressive”

“Being assertive” often gets mistaken for being aggressive. However, the truth is that assertiveness respects boundaries while aggression disregards them.

Think about your past interactions. Some people have a natural knack for expressing their opinions while respecting others’ perspectives. They exhibit assertiveness, which stems from self-confidence and respect for others’ rights.

On the other hand, people who impose their will on others, without regard for their feelings or thoughts, are displaying aggression.

If you’re going to be assertive without offending others, it’s fundamental to understand this difference. It’s about striking a balance.

2) It pays to stay silent

Silence can indeed be a powerful tool for asserting your assertiveness. Let me clarify.

First and foremost, silence allows time for reflection. When you remain silent in a conversation, it gives you a moment to process what’s being said and formulate a thoughtful response. The more you talk, the more mistakes you risk making. 

Secondly, silence equals confidence (whether you really have it or not). Take a good look at the most confident people around you – they have no problems socializing but they’re also comfortable with silence.

It shows that you’re not rushed or intimidated, which can command respect from others.

Another reason is that silence can prompt others to fill the void with their thoughts or opinions. This can be advantageous, as it gives you valuable insight into their perspectives and allows for a more collaborative exchange of ideas.

3)  Maintaining calm body language

Non-verbal cues play a significant role in communication, often conveying messages more powerfully than words alone. If you want to come across assertive without being aggressive, learn to keep your body language calm and steady.   

For example, when you keep your arms uncrossed, it signals openness and receptiveness. It shows that you’re willing to engage and listen to others without putting up defensive barriers.

During a conversation with a colleague about a project, try keeping your arms relaxed at your sides or resting them comfortably on the table. This gesture indicates that you’re receptive to their ideas and suggestions.

Also, don’t underestimate the power of steady eye contact. It demonstrates confidence and sincerity. It shows that you’re attentive and engaged in the conversation, and it can help establish a connection with the person you’re speaking to.

For instance, when giving a presentation, making eye contact with different audience members conveys confidence in your message and encourages them to pay attention to what you’re saying.

4) Respecting boundaries

Respect is a two-way street. To earn it, you’ve got to dish it out first. That means honoring others’ boundaries is non-negotiable for keeping relationships healthy and respectful.

Everyone has their own comfort zone when it comes to personal space. Some people prefer to maintain a larger distance during interactions, while others are more comfortable with close proximity.

The same goes with emotional boundaries.  Suppose a friend confides in you about a sensitive issue. Instead of prying for more details or offering unsolicited advice, listen without judgment and offer support without imposing your own perspective.  

Also, remember to honor time boundaries. Time is another aspect where boundaries are important.

If you’re organizing a meeting or social event, respect people’s time by starting and ending on time. Avoid making last-minute changes or extending the duration without prior agreement.  

5) Offering constructive feedback

Addressing concerns or providing feedback in a constructive and respectful manner is crucial for maintaining positive relationships and fostering growth. It’s key to appearing assertive without offending people. 

When you focus on specific behaviors or actions, it helps the individual understand exactly what needs to change or improve. By providing clear and tangible examples, you avoid ambiguity and ensure that your message is received effectively.

Also, by addressing behaviors rather than attacking the person, you encourage accountability without placing blame or causing defensiveness. 

In essence, offering clear, constructive feedback reduces the likelihood of conflict or confrontation. It creates a more collaborative environment where issues can be addressed openly and constructively without escalating into arguments or hostility.

Welcoming the possibility of offense

As we strive to be assertive without offending others, it’s crucial to acknowledge that offense is subjective and lies in the perception of the receiver.

Despite our best efforts, we cannot control how others interpret or react to our assertiveness. Some people may be offended by our assertive behavior, even when expressed with utmost respect and consideration.

This is not an excuse to disregard others’ feelings but a call to focus on what we can control—our approach, our intent, and our respect for others.

In some instances, the perceived offense can open up opportunities for dialogue, mutual understanding, and growth. It’s about standing your ground while being open to feedback and willing to engage in constructive conversation.