8 strategies to deal with difficult people

Isabella Chase by Isabella Chase | May 12, 2025, 7:30 am

Dealing with difficult people can be tough, but it’s not impossible.

The key is to understand that sometimes, people are simply behaving in line with their nature or situation.

I’ve found out that there are certain strategies that can help you navigate these choppy waters more smoothly. It’s all about finding the right approach and maintaining a positive mindset.

In this article, I’m going to share with you 8 strategies that have helped me and hopefully, they can help you as well in dealing with difficult people.

So, buckle up and get ready to learn some practical tips. Remember, it’s not about changing them, but about working effectively with them!

1) Practice Empathy

Difficult people can really test your patience.

But it’s important to remember that everyone has a story, a reason behind their actions or behavior.

This is where empathy comes in. It’s about understanding and sharing another person’s feelings, even if you don’t agree with their actions.

You see, when dealing with difficult people, practicing empathy can change the dynamics of the interaction. It’s like stepping into their shoes and seeing the world from their viewpoint.

Remembering that they too are human beings with their own struggles and battles can help you navigate these tricky situations with more ease and less frustration.

So, next time you’re faced with a difficult person, instead of reacting, pause for a moment. Try to understand where they’re coming from. Empathy may not change them, but it can certainly change the way you deal with them.

And remember, just because you’re empathetic doesn’t mean you’re agreeing with their behaviour. It just means you’re taking the high road to manage the situation in the best possible way.

2) Maintain Your Cool

Now, this one’s a personal favourite of mine.

I remember being in a situation where I was dealing with an incredibly difficult co-worker. Every interaction with him left me feeling frustrated and stressed out.

One day, after an especially heated exchange, I took a step back and took a deep breath. Instead of reacting to his comments, I chose to respond calmly.

To my surprise, he didn’t react as he usually did. He was taken aback by my calm response and the conversation took a more civil turn.

You see, when you maintain your cool, you throw difficult people off their game. They’re used to triggering reactions and when that doesn’t happen, they often don’t know how to proceed.

Staying calm not only helps you manage these difficult situations better but also shows the other person that their tactics aren’t working on you.

So remember, no matter how provoked you feel, keep your cool. It’s an effective strategy that can work wonders in dealing with difficult people.

3) Set Boundaries

Interacting with difficult people can sometimes feel like you’re stuck in a whirlwind. Their energy can be overwhelming and before you know it, you’re caught up in their chaos.

This is why setting boundaries is crucial.

Did you know that according to a study published in the Journal of Social and Clinical Psychology, people who can set effective boundaries are not only happier but also less likely to burn out?

When dealing with difficult people, clearly stating what is acceptable behavior and what isn’t can really help.

It’s about letting them know where the line is drawn, and ensuring they understand that crossing that line will not be tolerated.

Boundaries are not just about protecting your peace; they’re also about promoting respect. And when difficult people understand that their actions have consequences, they’re more likely to think twice before crossing those boundaries.

So, don’t be afraid to enforce your boundaries. It’s one of the most effective strategies when dealing with difficult people.

4) Choose Your Battles Wisely

Dealing with difficult people often feels like a constant battle. But remember, not every battle is worth fighting.

Sometimes, the best strategy is to simply let things go. It’s about understanding that some things are just not worth your energy or time.

If you find yourself constantly arguing or feeling drained after an interaction, ask yourself if it’s really worth it. Is it a crucial issue? Does it impact you directly? If not, maybe it’s time to let it go.

Choosing your battles wisely doesn’t mean you’re weak or backing down. It means you’re smart enough to know where to invest your energy.

In the end, dealing with difficult people is often about preserving your own peace of mind. And sometimes, that means knowing when to walk away from a fight.

5) Show Kindness

It might sound counterintuitive, but showing kindness to difficult people can be a game changer.

You see, difficult people are often dealing with their own issues. They might be struggling internally and their difficult behavior might just be a reflection of that struggle.

Showing kindness doesn’t mean letting them walk all over you. It’s about approaching them with compassion, understanding, and a positive attitude.

When they see that their negativity isn’t affecting you and instead is being met with kindness, it can sometimes make them pause and reconsider their actions.

Kindness has a way of disarming people. It’s a gentle but powerful strategy to deal with difficult people. It’s not about being weak, but about being strong enough to treat others with kindness, even when they may not necessarily deserve it.

Remember, everyone is fighting their own battles. A little kindness can go a long way.

6) Practice Forgiveness

There was a time when I was constantly at odds with a particular person. Their actions and words would leave me seething and I would carry that anger and frustration around for days.

Then one day, I decided to let it go. I decided to forgive them, not for their sake, but for mine.

Practicing forgiveness is not about absolving the other person of their wrongdoings. It’s about freeing yourself from the burden of carrying around negative emotions.

When we forgive, we release ourselves from the chains of resentment and bitterness. It allows us to move forward without the heavy weight of past conflicts holding us down.

So, if you’re dealing with difficult people, consider forgiveness. It might not change them, but it will definitely change you. It’s all about choosing peace over conflict and happiness over anger.

7) Communicate Effectively

Communication is key in any relationship, especially when you’re dealing with difficult people.

It’s important to clearly express your thoughts and feelings without letting emotions take over. Be assertive, not aggressive.

Remember, it’s not just about what you say but how you say it. Your tone, body language, and choice of words can make a huge difference.

Also, effective communication involves listening. Try to understand their perspective as well. You might not agree with them, but listening can often diffuse tension and lead to a more constructive conversation.

So next time you’re dealing with a difficult person, remember to communicate effectively. It could be the difference between escalating the situation and resolving it.

8) Develop a Positive Mindset

The most important thing to remember when dealing with difficult people is to maintain a positive mindset.

Challenges are a part of life and difficult people are just one of those challenges. How we choose to handle these challenges defines us.

Maintaining a positive mindset doesn’t mean you’re ignoring the problem. It means you’re choosing to focus on solutions rather than dwell on the problem.

A positive mindset can give you the strength and resilience to deal with difficult people effectively. It’s about believing in your ability to handle any situation that comes your way.

This is not just a strategy; it’s a life skill that will serve you well in all areas of life. So remember, always keep a positive mindset. It’s your secret weapon when dealing with difficult people.

Final Thoughts: It’s About Growth

Dealing with difficult people is more than just a challenge; it’s an opportunity for growth.

Each interaction, each difficult person, presents a unique learning experience. These encounters push us out of our comfort zones and compel us to develop skills we might not have known we were capable of.

As Carl Jung, the Swiss psychiatrist and psychoanalyst who founded analytical psychology once said, “Everything that irritates us about others can lead us to an understanding of ourselves.”

Perhaps dealing with difficult people is less about them and more about us. It’s about how these interactions shape us, mould us and make us stronger.

So next time you encounter a difficult person, remember – it’s not just an obstacle, but an opportunity. An opportunity to learn, grow and become a better version of yourself.

Whether it’s maintaining your cool, showing kindness, or developing a positive mindset, each strategy is a stepping stone towards personal growth.

Remember, life is full of challenges. And how you choose to face these challenges defines you. So embrace them, learn from them and grow with them. Because growth, after all, is the essence of life.