If someone uses these 6 phrases in a conversation, they probably have zero people skills

Olivia Reid by Olivia Reid | June 16, 2025, 9:54 pm

There’s a world of difference between having a knack for conversation and struggling to find the right words.

At the heart of it all, it comes down to people skills. Some folks can effortlessly navigate social scenarios, while others, well, they seem to have a knack for saying just the wrong thing.

What if I told you that there are certain phrases that, when used in conversation, are clear signs of poor people skills?

Yep, sometimes it’s not what you say but how you say it that can leave others feeling less than impressed.

In this article, I’m going to share with you six phrases that are tell-tale signs of someone lacking in the people skills department. And trust me, after reading this, you’ll want to avoid these conversation pitfalls like the plague.

Let’s dive in and help you polish up those communication skills, shall we?

1) “You always…”

Communication is a two-way street. It’s about understanding and being understood. But sometimes, people with zero people skills can turn the conversation into a one-way road.

One key indicator? The phrase “You always…”

This phrase is a warning bell for generalizations and assumptions. It signals that the person is not really listening to what you’re saying, but rather, projecting their own perceptions onto you.

The problem with “You always…” is that it leaves no room for nuances or exceptions. It boxes the other person in, and paints a picture of them based on your perceptions, rather than their reality.

It’s a phrase that can quickly escalate conversations into arguments and create unnecessary friction.

If you find yourself defaulting to this phrase, take a step back. Try to listen more, and understand the other person’s perspective.

Remember, communication is not just about getting your point across, but also about understanding the other person’s view.

And if you encounter someone who uses this phrase often, be aware. They might just be lacking in the people skills department.

In short: steer clear of “You always…” if you want to have meaningful conversations.

2) “Whatever”

Ah, the dreaded “Whatever”. This one-word phrase can be a dead giveaway of someone’s lack of people skills.

Let me share a personal experience with you. I once had a friend who had a knack for ending disagreements or debates with a dismissive “Whatever”. It was her way of saying, “I’m done listening to you.”

Initially, I brushed it off. But over time, it became clear that this single word was more than just a conversation ender.

It was an indication of her unwillingness to engage in meaningful dialogue or consider other perspectives.

“Whatever” became a barrier in our communication, shutting down any possibility of understanding each other better. It was dismissive and showed a lack of respect for my opinions.

In retrospect, I realized that her frequent use of “Whatever” was a clear sign of poor people skills. It demonstrated an inability to handle disagreements maturely and a reluctance to engage in open and respectful conversation.

Remember, if you spot the “Whatever” bomb being dropped in your conversations, it might be a sign that the person you’re speaking with could do with a little work on their people skills.

3) “It’s not my fault”

The phrase “It’s not my fault” is another conversation red flag. You see, people with strong people skills understand the value of taking responsibility.

They know that accepting mistakes and working to rectify them is a sign of maturity and integrity.

On the other hand, those who frequently deflect blame onto others, using phrases like “It’s not my fault”, often lack these critical social skills.

The intriguing part here is that according to psychological studies, those who continually refuse to accept blame may be exhibiting a defense mechanism known as psychological projection.

This is where individuals attribute their own undesirable feelings or traits onto others.

The constant use of “It’s not my fault” can be seen as a clear sign of someone deflecting their own shortcomings onto others.

Next time you hear this phrase being used, it might be worth considering whether the speaker is someone struggling with their people skills or simply someone trying to avoid facing their own flaws.

Either way, open, honest communication is always the better route to take.

4) “I don’t care”

Empathy is a cornerstone of good people skills. It’s the ability to understand and share the feelings of others. However, when someone frequently uses the phrase “I don’t care”, it can often signal a lack of empathy.

“I don’t care” is dismissive. It suggests that the person is not interested in understanding your perspective or feelings. It’s a phrase that shuts down dialogue and discourages open communication.

While we all have moments where we genuinely don’t care about certain topics, using this phrase as a reflex can create distance and misunderstanding in conversations.

If you’re aiming for better people skills, try to replace “I don’t care” with more empathetic phrases like “I understand where you’re coming from” or “Let’s find a common ground”.

These phrases not only promote understanding but also foster healthier and more productive conversations.

5) “I told you so”

There’s a certain phrase that’s been a thorn in my side for years: “I told you so.”

It’s a phrase that, when used, can instantly change the tone of any conversation. It’s like a gloating victory dance in the face of someone else’s misfortune or mistake.

Once, after a failed business venture, a colleague turned to me and said, “I told you so.” At that moment, I felt a mix of embarrassment, frustration, and resentment.

Instead of offering support or constructive feedback, they chose to highlight my failure.

“I told you so” can seem like a harmless phrase on the surface. Still, it often reveals a lack of empathy and understanding. It can damage relationships and create an environment of blame rather than learning and growth.

Remember, if you catch yourself about to say “I told you so”, take a pause. Consider offering encouragement or advice instead. It might just make all the difference in your conversations.

6) “It’s just a joke”

One of the most critical aspects of effective communication is understanding the impact of our words on others. A phrase that often crosses the line is “It’s just a joke”.

This phrase is often used to dismiss or downplay the hurtful impact of one’s words. It turns the blame onto the person who feels offended, suggesting they lack a sense of humor.

But here’s the truth: If a joke hurts or offends someone, it’s not their responsibility to “take it lightly”. It’s the speaker’s responsibility to apologize and avoid making such comments in the future.

Being able to acknowledge when a joke or comment crosses the line, and taking responsibility for it, is a clear sign of good people skills. It shows respect for others’ feelings and a willingness to learn from mistakes.

So, let “It’s just a joke” be a phrase you tread carefully around. Remember, humor should bring people together, not pull them apart.

Reflecting on the power of words

The fascinating aspect of human interaction is how our choice of words can influence our relationships and shape our experiences.

Consider the renowned quote by poet Maya Angelou; “People will forget what you said, people will forget what you did, but people will never forget how you made them feel.”

Good communication isn’t merely about transmitting information. It involves making others feel heard, respected, and valued. It requires patience, understanding, and most importantly, empathy.

As we navigate through our daily interactions, let’s remember the impact our words can have. The phrases we use can either build bridges or create barriers.

Let’s choose our words wisely and strive to foster healthier, more meaningful conversations.

Let’s ensure that our conversations are not just exchanges of words but genuine connections that leave a lasting positive impact.