9 behaviors that slowly rebuild trust after it’s been broken

Graeme Richards by Graeme Richards | June 18, 2024, 10:17 am

Trust is like a piece of glass – once broken, it takes time and effort to put back together.

The difference lies in the actions, not the words. Broken trust is not mended by apologies alone, it’s healed with consistent behavior over time.

Rebuilding trust is a journey that involves patience, commitment, and most importantly, the right behaviors.

In this article, we’ll explore 9 behaviors that can play a crucial role in slowly rebuilding trust after it’s been broken. Remember, it’s the small steps that count, and these behaviors are your roadmap to recovery and rebuilding.

1) Consistent honesty

We’ve all heard the saying “honesty is the best policy”, but it rings especially true when you’re working to rebuild trust.

Honesty is not just about big truths, it’s also about the smaller, everyday truths. It’s about being open, transparent, and truthful in every interaction.

It’s not just about confessing or admitting to a mistake, but also about being honest in your intentions, your actions, and your words.

Remember, trust is built with consistency. And consistent honesty is one of the surest ways to slowly mend a broken trust.

This behavior is not a quick fix, but a long-term commitment. It’s about proving over time that you are trustworthy.

So if you’re dedicated to rebuilding trust, start with being consistently honest. It’s the first step in a long journey. But it’s a step in the right direction.

2) Taking accountability

Taking responsibility for your actions is a crucial behavior in rebuilding trust. It’s about acknowledging your mistakes, owning up to them, and showing that you’re committed to making things right.

Let me share a personal experience. A few years ago, I made a significant mistake at work that cost my team a lot of time and resources. Instead of trying to pass the blame or make excuses, I took full responsibility for my actions.

I stood in front of my team, admitted my mistake, and apologized sincerely. I also put forward a plan of action to rectify the situation and prevent it from happening in the future.

It wasn’t easy, and it was uncomfortable to face the consequences of my actions. But I knew it was the right thing to do.

Over time, this helped me rebuild the trust that was broken. My team saw that I was willing to take responsibility and make things right, which gradually restored their faith in me.

Remember, taking accountability doesn’t erase the mistake, but it shows that you’re willing to learn from it and grow. And this can go a long way in slowly rebuilding trust after it’s been broken.

3) Open communication

Open communication is a cornerstone in the foundation of trust. It’s about expressing your thoughts, feelings, and concerns honestly and clearly.

Did you know that in a study conducted by the Journal of Communication, it was found that open communication was more important to relationship satisfaction than trust? It’s true.

Open communication encourages understanding and empathy. It helps to clear misunderstandings and prevent assumptions that could potentially harm the trust in a relationship.

So if you’re working on rebuilding trust, make sure that you’re communicating openly. Express your feelings, listen to the other person’s perspective, and work together to find common ground.

Remember, it’s not just about what you say, but how you say it. Be respectful, kind, and patient in your communication. This can greatly aid in the journey of rebuilding broken trust.

4) Reliable actions

They say actions speak louder than words, and when it comes to rebuilding trust, this couldn’t be truer.

Being reliable with your actions is a vital behavior in this process. It’s about keeping promises, meeting commitments, and showing consistency in your behavior.

If you say you’re going to do something, do it. If you make a promise, keep it. Show the person that you’re reliable and can be trusted with your actions.

It’s not about grand gestures or big promises. It’s about the small, consistent actions that show your commitment to rebuilding trust.

Over time, these reliable actions will help to restore faith and rebuild the broken trust. Remember, trust isn’t rebuilt in a day, but through consistent and reliable actions over time.

5) Patience

Rebuilding trust is not an overnight process, it’s a journey. And patience is an essential behavior on this journey.

Understanding that it takes time for someone to heal and trust again is crucial. It’s about giving the person space and time to process their feelings and emotions.

Rushing the process or expecting quick results can do more harm than good. It can create pressure and further strain the relationship.

So if you’re committed to rebuilding trust, be patient. Allow the process to unfold naturally and at its own pace.

Remember, just like a wound takes time to heal, so does broken trust. Patience is not just a virtue, but a necessity in this process.

6) Empathy and understanding

Empathy is the ability to understand and share the feelings of others. It’s about putting yourself in their shoes and feeling their pain, their doubts, their fears.

When trust is broken, the person often feels betrayed, hurt, and vulnerable. Empathizing with these feelings can go a long way in rebuilding trust.

It’s about acknowledging their pain, understanding their perspective, and validating their feelings. It’s about showing that you truly care for them and their emotions.

So if you’re working on rebuilding trust, show empathy. Show that you understand their hurt, that you feel their pain.

Remember, empathy is more than just saying “I understand”. It’s about showing it through your actions, your words, and most importantly, your heart.

7) Making amends

Making amends is not just about saying sorry. It’s about making things right, changing your behavior, and showing that you’ve learned from your mistakes.

Years ago, I let a close friend down. I broke a promise that meant a lot to them. When I realized my mistake, I didn’t just apologize but also took tangible steps to make amends.

I started by acknowledging my mistake and expressing sincere remorse. I then made efforts to correct my wrong and made sure to never repeat the same mistake.

Over time, these actions helped rebuild the trust that was broken. It was a slow process, but every effort towards making amends brought us one step closer to restoring our friendship.

So remember, if you’re trying to rebuild trust, be ready to make amends. It’s not just about words, but actions that demonstrate your sincerity and commitment to change.

8) Showing vulnerability

Vulnerability is about letting your guard down and showing your true self. It’s about being open, honest, and authentic.

Showing vulnerability can be a powerful step in rebuilding trust. It shows that you’re human, that you make mistakes, and that you’re willing to learn and grow from them.

When you show vulnerability, you invite the other person to do the same. This can lead to deeper understanding, mutual respect, and stronger trust.

So if you’re working on rebuilding trust, don’t be afraid to show vulnerability. Remember, it’s not a sign of weakness, but a sign of strength and authenticity.

It takes courage to show vulnerability. But it can be a significant step in the journey of rebuilding trust after it’s been broken.

9) Commitment to change

At the heart of trust rebuilding is a genuine commitment to change. It’s about showing that you’ve learned from the past, and are dedicated to improving and growing.

This commitment is not just about words, but actions. It’s about showing through your behavior that you’re serious about making a positive change.

Whether it’s breaking old habits, adopting new behaviors, or simply being more mindful, your commitment to change will speak volumes.

Remember, trust is built on consistency. And a consistent commitment to positive change can gradually rebuild trust after it’s been broken.

Final thoughts: The journey of trust

Trust is a complex and delicate construct, deeply woven into the fabric of human relationships. It is not merely a condition but a process, a journey that requires continuous effort, patience, and understanding.

The journey to rebuild trust after it’s been broken is a slow and often challenging one. It requires adopting behaviors such as consistent honesty, taking accountability, open communication, reliable actions, and showing empathy and understanding.

It’s about making amends, showing vulnerability, and above all, demonstrating a genuine commitment to change.

Remember the old saying, “Rome wasn’t built in a day”? It holds true for trust as well. It takes time to rebuild what has been broken. But with consistent effort and the right behaviors, it is possible.

As we conclude this exploration of rebuilding trust, remember that every action holds the potential to heal or hurt. Every step forward is a step towards rebuilding trust. And every moment is an opportunity for growth.

Whether you are on a journey to rebuild trust or striving to maintain it, remember – trust isn’t just about the destination; it’s about the journey.